FAQ
Frequently asked questions
Direct answers about MTRX surveys, starting prices, installation by DS Technologies, AMC support, system integration and GPS tracking.
What does MTRX by iViRTH offer?
MTRX by iViRTH offers smart, automation and IoT solutions: AI CCTV, addressable fire alarms, biometric and RFID access control, smart classrooms, nurse call systems, hotel room automation, POS, video conferencing, GPS vehicle tracking and enterprise networking for schools, hospitals, hotels, restaurants, factories, showrooms, malls, offices and homes, plus professional business websites through MTRX Digital Solutions. Implementation is by DS Technologies.
What does the free infrastructure survey include?
A complimentary on-site technical inspection of your premises, followed by a customized Bill of Quantities (BOQ) within 24 hours.
Are the listed prices final?
No. Prices are indicative starting prices and vary with customization and scale. Per-unit items such as vehicles, zones and tanks scale with quantity.
Who installs and services MTRX systems?
DS Technologies, the certified Implementation Partner of MTRX by iViRTH, handles field deployment, structured cabling, OEM hardware integration and on-site servicing.
What support is available after installation?
Hardware warranty, AMC and support SLAs, direct technical support and an emergency AMC line available 24/7.
Can CCTV, fire alarm and access control be combined?
Yes. MTRX integrates them into one operational console instead of separate silos.
Do you track school vans and ambulances?
Yes. GPS telematics provides real-time location, route monitoring, geofencing and alerts. School-van tracking starts from ₹8,500 per vehicle and ambulance tracking from ₹9,500 per vehicle; school vans use AIS-140 devices with a parent portal.
Do you deploy across India?
Yes. DS Technologies deploys PAN-India with certified field technicians. Request a survey from the contact page with your city.
How quickly do I get a quotation?
A customized BOQ is shared within 24 hours of the free site survey.
How do I contact MTRX?
Use the Call or WhatsApp buttons on this website, or email mtrx@ivirth.in. The team is available Mon–Sat 09:00–19:00 IST with emergency AMC support 24/7.
Do you offer smart home solutions?
Yes. MTRX Smart Homes covers home automation, CCTV with video door phone, smart door locks, smoke and gas-leak alerts, whole-home Wi-Fi and home theatre for homes, villas and apartments. Home projects are quoted after a free site visit.
Where is the MTRX studio located?
The MTRX studio is in Aligarh, Uttar Pradesh, India. Open the location on Google Maps from the Contact page and message us on WhatsApp before visiting so an engineer can be available.
Do you automate hotels and guest rooms?
Yes. MTRX Smart Hotels covers CCTV, guest-room automation, RFID or mobile-key locks, fire alarm, guest Wi-Fi, IPTV and signage. Room-level items are priced per room and the whole property is quoted after a free survey.
Do you serve restaurants, cafés and cloud kitchens?
Yes. MTRX provides CCTV with kitchen monitoring, POS billing and KOT, LPG gas-leak and fire safety, digital menus, Wi-Fi and cold-room temperature monitoring for restaurants, cafés and cloud kitchens.
Do you work with factories and industrial plants?
Yes. MTRX offers perimeter CCTV, industrial fire detection, attendance and gate access, industrial networking, machine and energy monitoring IoT, fleet GPS and plant-wide PA with shift bells, installed by DS Technologies.
Do you serve showrooms and retail stores?
Yes. MTRX covers anti-theft CCTV, digital signage, POS and inventory, fire alarm, AI footfall analytics, Wi-Fi and ambience automation for showrooms, stores and outlets.
Can MTRX handle malls and large commercial complexes?
Yes. MTRX designs command-centre CCTV, networked addressable fire alarm with evacuation PA, ANPR parking, digital directories, access control, Wi-Fi backbone and energy management for malls and business parks.
What other workplaces do you serve?
Besides the listed industries, MTRX designs systems for warehouses and cold storage, banks and ATMs, petrol pumps, gyms and clubs, coaching institutes, government offices, co-working spaces, marriage halls and housing societies. Share your premises on the contact page for a free survey.
What is MTRX Digital Solutions?
MTRX Digital Solutions is the website service of iViRTH: professional, mobile-friendly business websites from ₹10,000 one-time with first-year domain and hosting included. It suits hotels, restaurants, factories, showrooms, shops, clinics and institutes.
What does the ₹5,000 yearly website renewal cover?
Domain renewal for the agreed domain, hosting for the agreed hosting tier and basic technical upkeep, as specified in your agreement. The renewal date and any hosting limits are shown in your quote, and we remind you ahead of expiry.
Is the website price really one-time? Any hidden fees?
Each plan is a one-time project fee with first-year domain and hosting included. After year one, renewal is ₹5,000 per year. Add-ons and later changes are priced on the Digital Solutions page and quoted before work starts. Applicable GST is shown on the quotation.
How long does a website take?
It depends mostly on how quickly content and approvals arrive. An estimated delivery window is recorded in your quotation once you have supplied your content.
What do I need to give you for a website?
Your logo, business name, address, phone and WhatsApp number, a description of your services or products, photos you have permission to use, opening hours and any legal details. The Catalogue plan also needs product data and photos for up to 30 products.
Will a website guarantee Google rankings or sales?
No, and we will not promise that. You get a professional, mobile-friendly web presence that makes it easier for customers to understand your business and contact you. Optional local SEO setup has defined deliverables, never a ranking guarantee.
Can I sell online or take payments on my website?
Online payments and e-commerce are not part of the three website plans. They are a separate custom quote covering checkout, payment gateway, taxes, shipping and order handling.
What if I need website changes later?
Send a request. Small text updates start at ₹500, updates to 10 existing products at ₹1,000, and every rate is on the Digital Solutions page. Paid changes go ahead only after your approval.
Do you build management systems and software, not just websites?
Yes. MTRX Digital Solutions covers school and college ERP, hospital and clinic management, hotel PMS, restaurant POS and KOT, retail billing and inventory, factory ERP, warehouse management, HRMS, CRM, visitor and fleet management, plus tools such as WhatsApp automation, payments, dashboards and SEO. Systems and tools are quoted after a short call.
Can the software connect to my CCTV, access control or GPS?
Yes, where the device supports it. Attendance from biometric devices, visitor logs from gate systems and vehicle data from GPS can feed your HRMS, visitor and fleet systems and dashboards.
Ready for a turnkey technology upgrade?
Get a customized BOQ and a complimentary on-site survey within 24 hours.